Provider review

TMates Review

TMates prices four compounds in an open catalog with no intake in the way, and says plainly that it is not a compounding facility. It also lists two branded weight-loss drugs at a small fraction of their list price, without a word about what that money actually buys.

1.7 / 10

Disclosure score, 6 checks

Best fora reader who wants four tracked compounds priced in one open catalog

What TMates charges

  • Semaglutide$158/mo — from, per month, in the open catalogInjectable
  • Tirzepatide$167/mo — from, per month, in the open catalogInjectable
  • NAD+$88/mo — from, per month, in the open catalogInjectable
  • Sermorelin$129/mo — from, per month, in the open catalogInjectable

What TMates publishes

  • Not disclosedNames the pharmacy that fills it
  • PublishedPublishes a price before intake
  • Not disclosedShips to all 50 states
  • Not disclosedIncludes lab work in the price
  • Not disclosedNames the clinician who prescribes
  • Not disclosedStates whether a membership fee applies

Cancellation, refunds and shipping

What TMates states on its own site about leaving, getting money back, and what delivery costs. Read on September 2026.

  • Not statedCancellation: Read in a browser — the host serves a client-rendered shell to a fetch. The 39-section Terms publish no subscription cancellation term: the only route stated is account closure, "You may deactivate your Account and end your registration at any time, for any reason, by sending an" email. No notice period, billing cut-off or self-service cancellation is published, and the refund section (Section 11) governs money without ever describing how to stop a subscription.
  • StatedRefund: Three cases, stated as a ladder, with the percentage on each: "Refunds for purchases made before the medical team reviews a patient's medical history: 100% refund." "Refunds for purchases made after the medical team reviews a patient's medical history and the patient does not qualify for any of our medication-assisted weight loss plans: 100% refund." "Refunds for purchases made after the medical team reviews a patient's medical history and the patient does qualify for medication, and a prescription is written and transmitted to a pharmacy: No refund. Also, if a refund request is not approved, any payment plans will remain in place." A chargeback is answered with collections: "TMates reserves the right to seek other remedies, including collections agencies, to collect the outstanding monies owed... TMates may also charge interest on the outstanding amount, up to the maximum amount allowed by law."
  • Not statedShipping: On the rendered page, the Terms contain no shipping cost, window, carrier or free-shipping claim, and none appears in the rendered homepage. The only mention of a pharmacy in the money sections is the point at which a refund stops being available.

Membership fees

Whether TMates charges to belong, on top of what it charges for the medication. Read on September 2026.

  • Not statedTMates publishes nothing about a membership on any page we checked.

Who prescribes

Whether TMates identifies the clinician or medical practice behind the prescription, or describes them only as a group. Read on September 2026.

  • Not namedTMates does not name a prescriber on any page we checked — its clinicians are described as a group rather than identified.

TMates is not a paid partner; this link may earn a commission if that changes. Full disclosure.

Two branded prices that cannot be the drug

The catalog lists two branded weight-loss injectables at the same low monthly figure, formatted exactly like the compounded rows beside them.

Those drugs list for more than ten times that. TMates never says whether its figure is an access fee, a first month, or something else entirely.

Do not budget from it. The trademark attributions at the foot of the page confirm these are the branded products, and no branded product reaches you at that number.

Everything else is priced in the open

Semaglutide, tirzepatide, NAD+ and sermorelin each carry a from-price per month on the shop page, next to products outside this comparison.

There is no eligibility gate in front of those prices, which is rarer than it should be. You can see the numbers before you answer a single question.

Every one of them is a floor, not a rate at a stated dose. What you actually pay follows what a provider prescribes.

TMates is clear about what it is not

It states that it is not a 503A or 503B compounding facility. That is specific and checkable, not the usual vague disclaimer.

It says it may offer compounded medications from registered pharmacies, and that compounded medications are not evaluated by the FDA for safety, quality or efficacy.

Its operating company is named in the footer of every page.

Two different answers on where it operates

The homepage promises round-the-clock access to doctors in all fifty states.

The shipping answer in its own FAQ says it ships to most states.

Those are not the same claim, and neither is a list. Confirm your own state before you order rather than trusting the homepage line.

Who TMates suits

Who it's for

  • Readers who want four compounds priced in one open catalog.
  • Buyers who want to see prices before answering an eligibility questionnaire.
  • Shoppers who value a company saying explicitly what it is not.
  • Anyone comparing a compounded row against a branded one on the same page.

Who should look elsewhere

  • Readers who need a branded drug price they can rely on.
  • Buyers who want the rate at a named dose rather than a floor.
  • Anyone who needs a published state list.
  • Shoppers who want the dispensing pharmacy named.

Strengths and trade-offs

Strengths

  • Publishes an open catalog with a price on every row and no intake in the way
  • States in its own words that it is not a 503A or 503B compounding facility
  • Says compounded medications are not evaluated by the FDA for safety, quality or efficacy
  • Names TMates Inc as the operating company and prints trademark attributions for the branded drugs it lists

Trade-offs

  • Lists two branded drugs at a figure a fraction of their published list price, with no explanation of what it buys
  • Says it has doctors in all fifty states and, elsewhere, that it ships to most states
  • Publishes no state list and names no dispensing pharmacy
  • No certificate of analysis is reachable

How we verified this

  • The shop catalog was read row by row in September 2026.
  • The two branded rows print a figure a small fraction of those drugs' published list prices, with no explanation on the page.
  • The trademark attributions at the foot of the shop page identify both as the branded products.
  • Every catalog figure is published as a from-price, so each is a floor rather than a rate at a stated dose.
  • The homepage claims doctors in all fifty states; the shipping FAQ says most states. Neither is a list.
  • The brand and the operating company were checked against the federal warning-letter database in September 2026.

A provider to compare TMates against

Trellis Vitality

Trellis Vitality frames its program around body-composition tracking rather than scale weight, pairing NAD+, glutathione and tesamorelin with at-home biomarker panels and a 90-day re-test, and names its dispensing pharmacy, VialsRX in Houston, by address.

Read the full Trellis Vitality review

Trellis Vitality is not a paid partner; this link may earn a commission if that changes. Full disclosure.

Visit Trellis Vitality

Frequently asked questions

Are the branded drugs really that cheap here?

Almost certainly not. The catalog prints that figure, but those drugs list for more than ten times it, and the page never says what the money buys.

Do I need to complete an intake to see prices?

No. The shop page prints a from-price on every row before any questionnaire.

Is this company a pharmacy?

No. It says it is not a 503A or 503B compounding facility, and that it may offer compounded medications from registered pharmacies.

Does it serve all fifty states?

It says it has doctors in all fifty states, then says in its shipping FAQ that it ships to most states. Those do not agree, and neither is a list.

TMates is not a paid partner; this link may earn a commission if that changes. Full disclosure.